Privacy policy

Effective Date: 21.08.2025
This Privacy Policy (hereinafter referred to as the “Policy”) outlines how SEE JAY PVT. LTD., with its registered office at G-5, OM VIHAR PHASE-V, UTTAM NAGAR, NEW DELHI-110059, Company Registration Number: U01403DL2013PTC24972 (hereinafter referred to as the “Operator,” “we,” “us,” or “our”), collects, uses, processes, and discloses your personal data when you visit our website located at https://bellaproperty.in].
We are committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner, in accordance with applicable data protection laws, including the principles outlined in India’s Digital Personal Data Protection Act, 2023, and relevant international standards.

1. Collection of Personal Data
We may collect the following categories of personal data from you:

Information you voluntarily provide:
Contact Information: Name, surname, patronymic (if provided), email address, phone number.
Property Inquiry Details: Information you provide when inquiring about properties, including your preferences, budget, and any other details relevant to your property search.
Communications: Any information you provide when you contact us through the Website, email, or other channels, including your queries, feedback, or requests.
Application/Registration Data: Information provided when you register an account or apply for services.
Information collected automatically:
Technical Data: This may include your IP address, browser type and version, operating system, device information, language preferences, geographic location (derived from IP address), and unique device identifiers.
Usage Data: Information about how you use our Website, including pages visited, links clicked, time spent on pages, referral URLs, and any actions taken on the Website.
Cookie Data: Small text files stored on your device that help us improve your experience on our Website and understand how it is used. (See our Cookie Policy for more details).

2. Purposes of Processing Personal Data
We process your personal data for the following purposes:

To provide and manage our services:
To respond to your inquiries about properties in Italy.
To facilitate communication between you and property owners or agents.
To provide you with information about properties that match your preferences.
To process and manage your property inquiries or applications.
To communicate with you:
To send you relevant updates, newsletters, and promotional materials about properties in Italy, our services, or related offers, where you have consented to receive such communications.
To respond to your customer service requests and provide support.
To improve our Website and services:
To analyze how our Website is used to identify areas for improvement.
To personalize your experience on our Website.
To conduct market research and analytics.
To comply with legal obligations:
To comply with applicable laws, regulations, and legal processes.
To respond to lawful requests from government authorities.
For our legitimate interests:
To protect our rights and interests, and those of our users and third parties.
To prevent fraud and ensure the security of our Website and services.

3. Legal Basis for Processing Personal Data
We process your personal data based on one or more of the following legal grounds:

Consent: Where you have given us your explicit consent to process your personal data for specific purposes (e.g., marketing emails, certain types of cookies). You have the right to withdraw your consent at any time.
Contractual Necessity: Where the processing is necessary for the performance of a contract between you and us, or to take steps at your request before entering into a contract (e.g., processing your information to facilitate a property inquiry or transaction).
Legal Obligation: Where processing is necessary for us to comply with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your interests or fundamental rights and freedoms.

4. Disclosure of Your Personal Data
We may disclose your personal data to the following categories of third parties for the purposes described in this Policy:

Service Providers: Third-party vendors and service providers who perform services on our behalf, such as hosting providers, analytics providers, customer support, marketing services, and payment processors. These providers are contractually bound to protect your personal data and use it only for the purposes for which it was disclosed.
Business Partners: Real estate agents, property developers, lawyers, notaries, financial institutions, and other professionals involved in the sale or rental of properties in Italy.
Affiliates: Our parent company, subsidiaries, joint ventures, or other companies under common control.
Legal and Regulatory Authorities: When required by law, court order, or other governmental regulation.
Business Transfers: In connection with a merger, acquisition, sale of assets, or any other business transaction, your personal data may be transferred as part of the assets.

5. International Data Transfers
As our company is based in India and you may be inquiring about properties in Italy, your personal data may be transferred to and processed in countries other than your country of residence, including India and Italy. We will take all reasonable steps to ensure that your personal data is treated securely and in accordance with this Policy and applicable data protection laws during such transfers. This may include implementing appropriate safeguards such as standard contractual clauses or other legally recognized mechanisms.

6. Your Rights as a Data Subject
Depending on the applicable data protection laws and where you are located, you may have the following rights regarding your personal data:

Right to Access: The right to request access to your personal data that we hold.
Right to Rectification: The right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
Right to Restriction of Processing: The right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: The right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: The right to withdraw your consent at any time if we are processing your personal data based on your consent.
Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority in your jurisdiction if you believe that your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in Section 9.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies Policy
Our Website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, their purpose, and how you can manage your preferences, please refer to our separate bellaproperty.in/policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, our data processing practices, or wish to exercise your data subject rights, please contact us:
SEE JAY PVT. LTD. Address: G-5, OM VIHAR PHASE-V, UTTAM NAGAR, NEW DELHI-110059 Email:Info@bellaproperty.in Website: https://bellaproperty.in

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the applicable laws. We will post the updated Policy on this page with the “Effective Date” at the top. We encourage you to review this Policy periodically.